Complaints Complaints

Provide feedback or make a complaint

We are committed to providing our supporters with the best possible experience. We want to ensure that your experience with us is always positive. CARE Australia values and encourages all forms of feedback and complaints.

Read our Complaints Policy for more information.


Feedback and complaints from donors and the public can be sent to:

Supporter CARE Team
CARE Australia
PO Box 372 Collins Street West
Melbourne VIC 8007

Phone: 1800 020 046



General complaints should be addressed to:

Company Secretary
CARE Australia
GPO Box 2014
Canberra ACT 2601