Contact Us Contact Us

CARE’s Canberra and Melbourne teams are currently working from home as a precautionary public health measure.

We are still contactable via the phone numbers and emails listed below.

To donate

Locked Bag 1237
North Melbourne
Vic 3051

Phone: Call us on 1800 DONATE or 1800 020 046
Hours: Monday-Friday, 8:30am-5:00pm
Email: donorsupport@care.org.au
Website: Make a secure online donation

General enquiries

CARE Australia
GPO Box 2014
Canberra ACT 2601

Phone: 1800 020 046
Email: info@care.org.au

Please do not post donations to this address, use the address under  the Donate section instead.

Please do not send employment applications or expressions of interest to this address, please see Current Vacancies and Expressions of Interest on our Careers page.

To make a complaint

Feedback and complaints from donors and the public can be sent to:

Supporter CARE Team
CARE Australia
PO Box 372 Collins Street West
Melbourne VIC 8007

Phone: 1800 020 046

Email: donorsupport@care.org.au

General complaints should be addressed to:

Company Secretary
CARE Australia
GPO Box 2014
Canberra ACT 2601

Email: complaints@care.org.au

Read our Complaints Policy for more information

Media enquiries

Please visit our Media page.

 

 

Canberra office

Ground floor
243 Northbourne Avenue
Lyneham ACT 2602

Melbourne office

8/406 Collins St
Melbourne
VIC 3000